Resume
Work
Experience
2020 - Present
Technical Support
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Handling customer Sales and Technical concerns
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Providing relative information and troubleshooting resolution
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Promoting Sales and assisting on purchasing
2015 - 2019
Sales and Marketing Associate
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Handing administrative task such filing, generating reports, appointment setting and supplies recording
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Screening phone calls and routing to appropriate department
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Communicating to clients for their business needs
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Maintain polite and professional communication via phone and email
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Handling Sales Agents
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Planning, monitoring and reporting sales status
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Prepares Sales Reports and timely presentations
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Coordinate with associates to ensure that target is met
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Ensure proper documentation and dissemination of products
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Customer Service, Cashiering, Consolidating daily Sales report , System Sales encoding
2010 - 2015
Customer Service Representative
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Filing and processing reports, Emailing
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Scheduling, attending and taking minutes of meetings
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Telemarketing
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Ensuring completeness of and accuracy of orders
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Assisting customers, processing order,s and other concerns
Education
2008 - 2010
STI College | Diploma in Information Technology
2021 - 2021
FVA Academy | Freelancing
Skills
& Expertise
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Customer Service Specialist
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Data Entry
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Administrative Task
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Transcribing
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Excellent Communication Skills
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Proficient in Microsoft Office Apps
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Email and Calendar Management